Description
Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card and banking application and onboarding experiences that enable our customers to apply for our products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for card number assignment and fulfillment of new applications while maintaining a frictionless experience. This requires a multi-dimensional approach to the fulfillment of applications we receive through Digital acquisitions as we drive faster approval-to-spend timeframes for existing and recent customers.
We are looking for a passionate, talented, and adaptable strategic product manager to own platform fulfillment capabilities that support American Express Enterprise Fulfillment Services.

Responsibilities
In this role, you will have the responsibility to create foundational capabilities to accelerate cardmembers' access to spending by creating a fulfillment and servicing ecosystem that is seamless,



personalized and ready across every preferred mode.
You will be responsible for:
- Owning, developing, and delivering Card Number Application Platform(CNAP) related strategies and capabilities.
- Shape the platform capabilities to ensure greater reusability, maintainability, scalability to meet global product demand
- Perform research to continuously uncover opportunities and brainstorm new solutions across card, loan, and banking products and across consumer, small business, and corporate customers
- Define and build self-service tools to decrease time to market
- Work with technical leadership to define architecture to solve recurring inefficiencies
- Measure time to market and product team efficiency to understand impact of platform capabilities
- Prioritize feature backlog to ensure that work focuses on the most impactful platform improvements
- Continually stay abreast of new digital platform trends a

📌 Senior Manager Digital Product Management (Chennai)
🏢 American Express
📍 Chennai