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With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

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Role Summary
· To process the payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.
· To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries
· Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
· To proactively seek learning opportunities to develop and maintain valuable knowledge of Strada systems, clients and workflow and processing procedures.




· To take an active part in promoting your own training and development in all areas.
· To own and manage the quality and accuracy of operational task of the team.
· To support and help facilitate 100% SLA attainment for the team through effective WFM.
· Be a SPOC to the clients(Internal / External)
· Be the Innovation champion for the process and team.
Main responsibilities
Production
· Responsible For Processing And Meeting Targets Given For The Same
· Responsible For Second Level Verification Of Data If Required
· Providing Feedback On Quality Issues Found During Audits
· Responsible for timely escalation of production related issues
· Responsible For Maintaining Accuracy
Prioritises, allocates and actions daily tasks to be accomplished to meet SLA
· To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc
· Ensures

📌 Senior Associate-US Payroll (Kochi)
🏢 Strada
📍 Kochi