Summary of Role Responsibilities • Drive the sales budgets for the concept • Drive sell thru at category level (pre EOSS and EOSS within the season) • Analyze product performance, identify performing and non-performing products and share feedback • Review and ensure adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes) • Review and ensure implementation of the marketing promotions as per defined guidelines • Share feedback on the marketing promotions for necessary actions • Maintain optimum stock for the concept in collaboration with relevant stakeholders • Implement the recommended actions with reference to quick moving and slow moving ranges • Monitor adherence to the standards of customer service • Provide support in resolving all customer issues and complaints as per defined timelines • Provide support and guide the team to deliver on the job Part II Key Job Responsibilities Sales and Profitability • Drive the sales budgets for the concept • Review concept sales achievement versus the budgets and take required actions • Provide feedback on product performance of the previous season to the Concept Manager • Drive sell thru at category level (pre EOSS and EOSS within the season) • Analyze product performance, identify performing and non-performing products and share feedback • Understand the targets and incentive plans given by brands to their staff and monitor against the actual performance Concept Operations Management • Review and ensure adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept (including omni channel SOPs and processes) • Monitor and ensure implementation of layout guidelines, KMP (key merchandising principles) guidelines and planogram for the concept • Upload planogram pictures in Wooqer as per agreed timelines • Share planogram feedback with the Concept Manager and implement approved corrective actions • Revi

📌 Supervisor LS (Chennai)
🏢 Landmark Group
📍 Chennai