We are WisdomAI.
We exist to help people unlock clarity from complexity.
WisdomAI builds AI-powered analytics that put answers directly in the hands of the people closest to the business. Our platform doesn’t just surface insights — it explains the why behind them, helping teams move from data to decisions with speed, confidence, and context.
We’re trusted by companies like Cisco, Patreon, and Rubrik — and we’re just getting started.The problems here are hard, and the expectations are high. Our team is energized by both. If you’re compelled by ambitious problems, high standards, and meaningful ownership, you’ll thrive here.
About Wisdom AI
Wisdom AI is the generative AI data analyst for the enterprise. We help organizations turn their data warehouses into conversational interfaces. Our users expect high-precision answers from our AI, and our Technical Support team ensures that the infrastructure, data connections, and prompt logic supporting those answers are flawless.
The Role
As a Technical Support Engineer, you are the first responder for our most significant customers.



You won’t just be answering "how-to" questions; you will be debugging complex data schemas, investigating API integrations, and translating customer business logic into technical configurations.
You will live in Slack and Pylon, providing real-time, white-glove support that feels like an extension of the customer’s own team.
Key Responsibilities
- Slack-First Support: Manage real-time customer interactions via dedicated Slack channels using Pylon. You will be responsible for triaging issues, maintaining fast response times, and ensuring no "ping" goes unanswered.
- Technical Troubleshooting: Deep-dive into the Wisdom AI platform to resolve issues related to:
- Data Connectivity: Troubleshooting Snowflake/BigQuery permissions and connection strings.
- Advanced Data Modeling: Helping customers refine their "Context Modeling" and domain-specific knowledge.
- API & Integrations: Assisting with GraphQL A

📌 Technical Support Engineer (Bengaluru)
🏢 Wisdom AI
📍 Bengaluru