AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create current value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a strong team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU WILL DO
Essential Duties and Responsibilties:
- Assist AV projects manager with AV-related projects or installations
- Act as primary support for troubleshooting all multimedia infrastructures
- Support configuring, troubleshooting and deploying Cisco codecs and configuring TMS templates and control Hub
- Support of Digital signage and room booking panels
- Troubleshooting DSP’s for audio issues
- Provide infrastructure support for global events
- Provide AV engineering support and roadmap planning and AV Infrastructure design
- Participate in an on-call rotation to provide after-hours emergency support
- Proactively fault-find and undertake upgrading/enhancing Multimedia capabilities
- Work closely with Network and project teams
- Recommend tactical and strategic solutions for video networking and collaboration capabilities
Skills and Abilities:
- Experience with Cisco AV technologies and other AV technologies
- Background in configuring and troubleshooting Cisco Endpoints
- Comfortable in supporting global and high-profile events
- Extensive IP knowledge
- Industry standard certifications (Avixa, Polycom Sound Structure, QSYS, Shure, Crestron, Extron, TMS, Control Hub, Appspace)
- Capable of leading the administration of multimedia infrastructure along with providing improvements based on observed and measured network behaviors
- Strong organizational and project management skills