Specialist - SCM - Planning & After Sales
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven workplace, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
- Monitor various channels for incoming purchase orders, ensuring timely processing and acknowledgment.
- Enter orders accurately and promptly into the business system within specified turnaround times (TAT).
- Allocate products on orders efficiently, ensuring fair distribution and availability for fulfillment.
- Facilitate the timely creation of delivery notes on sales orders to enable smooth allocation of products for shipment.
- Collaborate with shipping facilities to coordinate the timely dispatch of products to customers, maintaining open communication channels throughout the process.
- Liaise with carrier teams to obtain regular status updates on shipments (pickup, in tran