This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Intelligence Architect based in India.

This role offers the opportunity to shape data-driven decision-making by building advanced business intelligence solutions, automation frameworks, and AI-powered operational improvements. You will work closely with cross-functional teams to develop scalable reporting systems, optimize business processes, and deliver actionable insights that enhance customer support operations. Combining analytics, automation, and process improvement, you will play a key role in increasing operational efficiency and enabling smarter business decisions. This position is ideal for someone who enjoys solving complex business challenges through technology while working in a collaborative, remote-first workplace focused on innovation and continuous improvement.

Accountabilities:
- Design, develop, and maintain Power BI dashboards, MIS frameworks, and operational KPI reporting to provide accurate, actionable business insights.




- Build and manage automated reporting pipelines, ensuring data quality, consistency, and timely reporting across multiple business systems.
- Analyze operational data, validate reporting accuracy, and generate insights that support customer support and service operations.
- Identify opportunities to automate manual processes using AI, Python, or low-code technologies to improve productivity and operational efficiency.
- Support AI-driven initiatives, including workflow automation, intelligent routing, and process optimization across customer experience operations.
- Collaborate with business stakeholders to gather requirements, translate business needs into technical solutions, and deliver scalable analytics and automation capabilities.
- Document workflows, standard operating procedures, and process improvements while maintaining structured knowledge repositories.
- Present analytical f

📌 Business Intelligence Architect (India)
🏢 Jobgether
📍 India