Description
We have an chance to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Commercial & Investment Bank – Markets – Commodities Technology, you hold a technical leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. You will will set the vision, strategy, and operating model for our SRE transformation—enabling our business-aligned support teams to deliver higher reliability, stronger resilience, and a measurably better end-user experience across the board.

Job responsibilities
- Defines the SRE vision, north-star outcomes, and multi-year roadmap for the Production Management team, aligned to both CIB and JPM Global Technology priorities.
- Establishes the SRE operating model across global regions (ways of working, intake, prioritization, engagement with engineering teams and production support).




- Partners with business-aligned Production Support leads to embed SRE practices consistently and act as a force multiplier – coaching them on reliability thinking, prioritization, and “engineering out” operational load.
- Builds and develops a small, high-impact core SRE team (and/or virtual SRE community of practice) that scales reliability improvements across many application flows.
- Defines and implements standards for: Service cataloging, SLO/SLI frameworks and error budgets, incident response maturity, blameless post-incident reviews, resiliency patterns, capacity, performance, and scalability engineering.
- Drives service reviews with evidence-based reporting (availability, latency, incident trends, MTTR/MTTD, change failure rate, customer impact).
- Champions AI adoption and deliver AI-enabled capabilities to reduce operational toil and improve speed/quality of response.
- Sets direction for observability across logs/metrics/traces, includi

📌 Sr Lead Software Engineer (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru