At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.
As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious,
supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.
The Prospect at Komodo Health
Deliver exceptional application support to our customers, providing information, best practices, and process guidance. This role supports both existing products and new platform features. The primary communication method is written English, requiring strong written language skills. This role is the initial point of contact for user assistance and a key component of our Customer Retention strategy.
Looking back on your first 12 months at Komodo Health, you will have…
- Successfully driven customer product adoption through best-in-class support, following clear SOP’s and methodologies at all times
- Developed knowledge of Komodo’s products and data, with the ability to promote customer learning and self-help
- Established internal and external credibility, allowing you to identify
📌 Support Specialist (India)
🏢 Komodo Health
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.