Title: Social Protection Officer
Reports to: State Programme Manager
Location: Gandhidham
About HelpAge India

HelpAge India is a secular, not-for-profit
organisation in India, registered under the Societies’ Registration Act of
1860. Set up in 1978, the organisation works for ‘the cause and care of
disadvantaged older persons to improve their quality of life’. It runs
healthcare, agecare, livelihood, disaster response and awareness initiatives
throughout the country & advocates strongly for the elder cause. It became
the first and only Indian organization to be honoured with the ‘UN Population
Award 2020’ for its exemplary work in the field of ageing and population
issues, and earlier in 2014, has been the recipient of ‘Vayoshreshtha
Samman’ by Government of India, as an institution working for senior
citizens. We have been awarded highest CRISIL VO 1A grading for excellence in
operations and high credibility. We have been recognized as a Excellent Place to
Work.

Position Summary

The Social Protection Officer (SPO) is responsible for leading




the day-to-day operations of the Mobile Health Unit (MHU), managing the team,
ensuring effective healthcare delivery, promoting community awareness, and
facilitating access to social protection schemes for older persons. The SPO
plays a key role in local-level planning, stakeholder engagement, data
management, and program implementation in alignment with HelpAge India’s
mission.

Key Responsibilities

A. Leadership & Team Management
- Provide effective
leadership to the MHU team, ensuring smooth implementation of health
services at field level.
- Organize and oversee
daily operational plans and schedules.
- Hire, onboard, and
train substitute staff when regular team members are absent; ensure
orientation on the project and the M-Sparsh mobile app.
- Lead, supervise, and
motivate the team to maintain high performance and accountability.
- Identify training
needs and coordinate regular skill-building and refresher sessions for the

📌 Social Protection Officer (Gandhidham)
🏢 HelpAge India
📍 Gandhidham