Essential Duties and Responsibilities:
Requirements Analysis:
Collaborate with business stakeholders to gather and analyze ERP system requirements. Effectively
communicate requirements to ERP vendors, and Identify opportunities for process improvement and
efficiency gains.
Project Leadership:
Coordinate various stages of ERP implementation projects, including but not limited to planning and
design, data validation, deployment, and post-implementation support.
Collaborate with cross-functional teams, including business analysts, developers, and system architects,
to ensure project success.
System Configuration and Customization:
Configure ERP systems to align with client needs, ensuring optimal performance and functionality.
Oversee the development and implementation of customizations, integrations, and extensions as
required.
System Implementation:
Participate in the planning and execution of ERP system implementations.
Ensure successful deployment of ERP modules and features.
Testing and Quality Assurance:
Develop and execute test plans to validate ERP system configurations.
Conduct thorough quality assurance to identify and address issues.
User Training and Support:
Provide training to end-users on ERP system functionality.
Offer ongoing support to address user inquiries and issues.
Data Analysis and Reporting:
Utilize ERP system data for analysis and reporting.
Coordinate modeling for data conversions to ensure consistency across locations.
Develop and maintain reports and dashboards, and configure screens to meet the information needs of
various stakeholders.
Documentation:
Create and maintain comprehensive documentation for all aspects of ERP implementations, including
system configurations, customizations, and user guides.
Ensure documentation is up-to-date and accessible to relevant teams.
Collaboration:
Work closely with cross-functional teams, including IT, finance, and operations, to align ERP solutions
with business goals.