About the team
We are looking for detail-oriented and customer-focused professionals to join our Homeowners Insurance Ordering team. This role involves processing homeowners insurance orders, coordinating with insurance companies and agencies, and ensuring the accurate and timely completion of requests while maintaining high service standards.
Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth workplace, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role
- Process and manage Homeowner Insurance orders accurately and within defined timelines.
- Coordinate with insurance carriers, agents, and internal stakeholders to obtain required information.




- Review documents for completeness and accuracy before processing.
- Maintain records and update internal systems with order status.
- Communicate effectively via phone and email with US-based clients and insurance partners.
- Meet productivity, quality, and turnaround time (TAT) targets.
- Adhere to company policies, compliance requirements, and process guidelines.

This role has been categorized as an Office position. “Office” employees regularly work at the Zillow India office for approximately 80 to 100 percent of their time each month. Employees must live within a reasonable commuting distance of the office. Zillow has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation

📌 Insurance Order Specialist (Bengaluru)
🏢 ZIND Zillow India
📍 Bengaluru