Domain Lead - HRO - Payroll & Advantages
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities:
Ensure delivery aligns with customer expectations, meets defined SLAs, and maintains noise-free operations for critical results.
Assess team performance against standards, take corrective actions to keep the team on target, and ensure goal achievement.
Identify opportunities to create value beyond SLAs and contractual terms, driving transformation and value-sharing initiatives.
Provide strategic leadership with an emphasis on relationship management, facilitating coordination of deadlines and creating cohesive teams.
Oversee payroll processing service delivery, ensuring operational accuracy in Build to Gross, Gross to Net, Pay processing, and compliance with
📌 Domain Lead (Noida)
🏢 Genpact
📍 Noida