Key Result Areas
Tapping Business potential for the Region
· Footfall generation- Prepares a quarter wise footfall generation activity plan for the stores. Ensures that every store gets appropriate support
· Create Store business plan in consultation with ARM and team. Co-ordinate with HO to ensure appropriate support for execution.
· Competition Analysis- Analyses the competition information to build up a picture of competition strategy. Identifies emerging opportunities / threats due to competition action. Recommends action to benefit from the emerging trend. Networks with competition staff in the region to better understand the competition setting and validation of numbers / trends.
· Business development- Visits & gives final opinion on B/C sites, filters leads from ARM for further development, anchors the relationship with RBD local representative.

Franchisee Management
· Manages the relationship with the franchisee from a business point of view. · Manage conflicts.

SOP Compliance
· Monitors the ARM and the audit reports. Picks up reoccurring trends at the stores





Merchandize Management
· Monitors the ARM reports and the audit reports. Picks up reoccurring trends at the stores

VM
· Monitors the effectiveness of VM arrangement at outlets and recommends changes
Store Operations
· Analyze quality of store opening, study delay patterns if any.
· Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance. Suggest changes to the process as and when required to ensure 100% compliance.
· New Store opening- Design the store launch plan and monitor the launch / opening process. Monitor new store performance with required handholding for first 3 months.

Understanding Consumer needs
· Information Collection- Monitor CRM registration rates, analyze patterns to ensure high registration rates, consumer behavior to information sharing.
· Information Analysis- Suggest ways for better customer s

📌 Regional Operations Manager (Chennai)
🏢 Financial services
📍 Chennai