Description

Vice President, Managed Print Services Technical Infrastructure Lead

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Managed Print Services Technical Infrastructure Lead to join our Production Services – Workplace Technology Services team. This role is located in Chennai, India

Role Overview





The Technical Infrastructure Lead for Managed Print Services ensures 24×7 availability, security, and performance of BNY’s global print environment. This includes ownership of vulnerability remediation, change management, vendor relationships, and drive modernization initiatives to shift the firm toward more digitized output solutions.

In this role, you’ll make an impact in the following ways:
- Serve as SME and single point of contact for all print infrastructure related incidents, enabling rapid response and service recovery.
- Oversee infrastructure changes including product/platform upgrades, performance enhancements and end-of-life management.
- Identify and track vulnerabilities across the global print workplace; drive remediation to meet compliance timelines.
- Consistently ensure the applications supported are fully compliant to the firm’s technical operational guidelines
- Maintain and update runbooks, configuration documentation and DR plans in

📌 Vice President, Technology Service Desk/On-Site Support (Pune)
🏢 BNY Mellon
📍 Pune