Why Better. Why Now.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the chance.
The Lock Desk Analyst plays a crucial role in the daily operations of the Secondary department by assisting with various functions such as reviewing rate sheets, conducting pricing audits, and handling lock requests. In addition to these responsibilities, a lock desk analyst is also tasked with managing extensions, processing loan parameter change requests, and facilitating re-locks as needed.
Responsibilities
• Audit the pricing system daily to ensure the accuracy of published rates.
• Ensure all pricing-related data is accurately entered and maintained.
• Review and verify lock requests received by the lock desk.
• Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc.
• Assist with pricing-related questions regarding policies, procedures, and investor guidelines.
• Assist with mandatory trade data preparation, execution, and input.
• Analyze and resolve operational issues associated with rate lock mismatches.
• Research pricing requests and update the system with required pricing changes.
• The Lock Desk Analyst is expected to maintain satisfactory attendance and report to work on time every day.
• Additional tasks as assigned.
Qualifications/Requirements
The candidate must be self-motivated, willing to ask questions, and interested in the secondary markets. Analytical skills and the ability to understand more complex numerical concepts are necessary, along with the following minimum attributes and qualifications:
• Bachelor’s degree (Economics, Finance, or other quantitative focus preferred)
• Ability to communicate effectively at multiple levels, both internally and ex