Training Program Manager
Description -
Job Summary
The Training Program Manager (TPM) is responsible for leading the design, development, deployment, and continuous improvement of global training and readiness programs that support HP products, services, solutions, and support organizations. This role partners closely with Product Management, Engineering, Customer Support, Sales, Services, Channel Partners, and Learning teams to ensure employees and partners have the knowledge, skills, and certifications required to successfully support and sell HP solutions.
The TPM manages end-to-end learning programs, including service qualification journeys, current product introduction (NPI) readiness, certification strategies, learning roadmaps, stakeholder engagement, reporting, and continuous improvement initiatives. The role serves as a key liaison between business stakeholders and learning teams to ensure training delivers measurable business outcomes.
Key Responsibilities
Learning Program Strategy & Management
- Lead global training programs supporting product, service,
and solution readiness.
- Develop and maintain training roadmaps aligned with business priorities and product release schedules.
- Define learning objectives, certification requirements, and learner journeys for technical and non-technical audiences.
- Drive continuous improvement of training effectiveness through analytics, feedback, and performance metrics.
- Manage risks, dependencies, and timelines across multiple learning initiatives simultaneously.
Service Qualification & Certification Leadership
- Design and maintain service qualification frameworks and certification paths.
- Partner with Product Line, Support, and Services organizations to identify required competencies.
- Simplify and modernize qualification programs to improve learner experience and business effectiveness.
- Establish assessment strategies and certification governance processes.
- Track certification compliance and readiness metri
📌 Training Program Manager (Bengaluru)
🏢 Hp
📍 Bengaluru