Overview

About the company
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.
Position Overview:

Global Enterprise Organization seeks a fulltime ServiceNow Administrator to join our exciting team. The Administrator will be responsible for providing continuous service improvements and it is essential for you to have a deep understanding of ServiceNow CMDB platform and working knowledge of other modules such as Incident Management, Change Management and Problem Management. Your responsibilities will include hands-on technical expertise to support CMDB initiatives, and working closely with architects, developers, platform owners, and service teams to deliver configuration data across the organization.

Responsibilities
- Administer and maintain the ServiceNow CMDB,



ensuring data accuracy, completeness, and consistency across all CI classes
- Maintain CI relationships and dependency mappings to support Incident, Change, Problem, and Service Mapping use cases Handle daily ServiceNow support for areas of Infrastructure.
- Administer and maintain the ServiceNow CMDB, ensuring data accuracy, completeness, and consistency across all CI classes
- Collaborate with ITOM, ITSM, cloud, and infrastructure teams to onboard current CI types and discovery sources.
- Support audits, compliance, and risk initiatives by ensuring CMDB data aligns with required controls and evidence needs.
- Monitor, analyze, and report on CMDB health metrics (e.g., completeness, correctness, compliance) and lead remediation efforts where gaps are identified.
- Responsible for CMBD support and participate in platform upgrades, patches, and CMDB-related testing and validation activities
- Creat

📌 ServiceNow Administrator (Bengaluru)
🏢 Consilio
📍 Bengaluru