Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building creative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Only bangalore ;WO rate 180k :7+yrs relevant exp

ServiceNow Developer – ITSM & ITOM (Discovery, CMDB, Service Mapping)

Role Summary
- We are seeking a highly skilled ServiceNow Developer with strong expertise in ITSM and ITOM modules including Discovery, CMDB, and Service Mapping.
- The role involves designing and implementing end-to-end service management and operations solutions, ensuring visibility, reliability,



and automation across enterprise IT infrastructure.
- The candidate will play a key role in CMDB governance, service mapping, and integration of monitoring tools for proactive operations.

Key Responsibilities
- Design and develop ITSM modules (Incident, Problem, Change, Request, Service Catalog)
- Implement and manage ITOM modules including Discovery, CMDB, and Service Mapping
- Configure and maintain Discovery schedules, probes, sensors, and patterns
- Develop and maintain CMDB data model, relationships, and governance policies
- Implement Service Mapping (top-down and tag-based approaches)
- Integrate monitoring/event tools with ServiceNow (Event Management)
- Develop automation using Flow Designer and IntegrationHub
- Customize workflows, UI policies, and business rules
- Perform data reconciliation and CMDB health improvements
- Support testing, upgrades, and production issues
- Collaborate wi

📌 Administrator(Contract) (Bengaluru)
🏢 Wipro
📍 Bengaluru