Job Description Summary
LI-Onsite
Location: Hyderabad

Imagine shaping the digital backbone behind life-changing cell and gene therapies. As an Associate Director, Solution Design Expert (Advanced Therapies), you will transform complex business needs into innovative Salesforce-based solutions that support CellChain™, Novartis' platform for managing the end-to-end journey of personalized therapies. Working with global stakeholders, you will lead solution design initiatives that are secure, scalable, compliant, and patient-focused, helping deliver breakthrough treatments to patients around the world.

Job Description
Key Responsibilities
- Lead end-to-end solution design for Salesforce-based capabilities supporting advanced therapy business processes.
- Translate business requirements into scalable, compliant, and fit-for-purpose technology solutions.
- Drive scoping assessments and feasibility evaluations to shape project direction and delivery outcomes.
- Partner with global stakeholders to gather requirements and align solutions with business priorities.




- Ensure designs deliver exceptional user experiences while adhering to enterprise architecture standards.
- Champion security, compliance, and quality standards throughout solution design and deployment activities.
- Collaborate with project, operations, and development teams to plan, review, and support deployments.

Essential Requirements
- Extensive experience designing and delivering technology solutions for global, large-scale business initiatives.
- Robust expertise in Salesforce development, configuration, integrations, and enterprise platform capabilities.
- Proven ability to navigate complexity, adapt to change, and drive successful outcomes.
- Experience with Salesforce Service Cloud and Experience Cloud in enterprise environments.
- Excellent communication, stakeholder management, presentation, and relationship-building skills.
- Bachelor's degree in a business, technology, or related discipline, with f

📌 Associate Director, Solution Design Expert (Hyderabad)
🏢 Novartis
📍 Hyderabad