Job Overview & Responsibilities

Position - Senior Operations Specialist -Microsoft copilot studio and data operations
Location - Bangalore, India (In office Hybrid)
Experience - 6 to 9years
Responsibilities
Microsoft Copilot Studio & Automation
- Design, build, deploy, and maintain Microsoft Copilot Studio agents to support business and operational processes.
- Gather business requirements and translate them into effective conversational AI solutions.
- Monitor agent performance, identify improvement opportunities, and optimize user experiences.
- Collaborate with business stakeholders to automate repetitive tasks and improve operational efficiency.

Data Analysis & Reporting
- Extract, analyze, transform, and validate data from multiple business systems.
- Develop recurring and ad-hoc operational reports, dashboards, and executive summaries.
- Perform data cleansing, manipulation, and reconciliation to ensure data accuracy and consistency.
- Generate insights and recommendations to support business decision-making.
- Establish data governance and reporting best practices.




- Operations Excellence
- Support business operations through process standardization, automation, and continuous improvement initiatives.
- Partner with cross-functional teams across Finance, Sales Operations, Delivery, and Leadership.
- Identify operational bottlenecks and recommend scalable solutions.
- Create and maintain process documentation, SOPs, and reporting frameworks.

Stakeholder Management

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- Work closely with US-based teams from the Bangalore office and provide operational support during overlapping business hours.
- Present findings and recommendations to leadership and key stakeholders.
- Drive alignment across teams to ensure successful project execution.

Qualifications
- 6-10 years of experience in Operations, Business Operations, Data Analytics, Sales Operations, or related fields.
- Experience managing 1-5 employees supporting operational activities.
- Hands-on experience wi

📌 Sr Operations Specialist – Microsoft Copilot Studio (Bengaluru)
🏢 Mythics
📍 Bengaluru