Job Title

Principal EngineerJoin Amadeus in shaping cutting-edge Customer Relationship Management (CRM) solutions that enhance enterprise customer experiences. In this role, you’ll work with talented teams, contribute to end-to-end architecture, and help drive our digital transformation initiatives.

In this role, you’ll:
- Design CRM solutions that meet business needs and ensure scalability and security.
- Define technical architecture, including data models, integration, and security design.
- Facilitate solution design sessions and ensure alignment between technical and business goals.
- Implement CRM capabilities across Microsoft Dynamics 365 Customer Engagement (Sales, Service, Marketing, Customer Insights, Field Service) and SAP CRM.
- Configure entities and security in Microsoft Dataverse, and develop solutions with Power Platform tools (Power Apps, Power Automate).
- Design integrations using Microsoft Azure services and APIs.
- Integrate SAP CRM with SAP ERP systems, including ECC and S/4HANA, leveraging CPI (Cloud Platform Integration),



BTP (Business Technology Platform), and Integration Suite.

Your Profile
We welcome professionals eager to make a difference in the digital experience space. Ideally, you’ll bring:
- Hands-on experience with both Microsoft Dynamics 365 CRM and SAP CRM ecosystems.
- Knowledge of Power Platform, Azure Active Directory, Azure Logic Apps, and other Azure tools.
- Understanding of SAP technologies, including integration with core ERP systems.
- Practical experience designing scalable CRM architecture and integrations.
- Experience working in cooperative environments, engaging with cross-functional teams and stakeholders.
- Familiarity with modern development practices and willingness to learn emerging technologies.

(Extensive experience in CRM solution architecture is expected, typically gained over 10+ years, but equivalent capability from diverse paths is welcome.)

What we can offer you
? A truly global DNA - Everything a

📌 Principal Engineer (Bengaluru)
🏢 Amadeus
📍 Bengaluru