Job Title:
Technical Writer
About Skyhigh Security:
Skyhigh Security is a energetic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too Follow us on LinkedIn and Twitter@SkyhighSecurity.
Role Overview:
Skyhigh Security is seeking a detail-oriented and customer-focused Technical Writer to create high-quality Help content that drives product adoption and enhances customer loyalty.
The ideal candidate will transform complex technical concepts into clear, accurate, and user-friendly documentation while maintaining a consistent voice aligned with our style guidelines.
About the Role:
- Develop, manage, and deliver high-quality written content under tight deadlines in a fast-moving software development environment.
- Attention to detail must drive you, making sure that content is clear and accurate, while conveying the proper voice while adhering to our internal style guide.
- Part of this role is constantly advocating for our customers, finding the seams in customer experience before our users do.
- An ideal candidate is a highly organized person who is experienced in running documentation projects and who enjoys cross-functional work.
About You:
- 3 - 6 years experience in technical writing, ideally with time in SaaS products.
- Demonstrated ability to write well-crafted, easy-to-consume documentation.
- Experience wri