At EXO Edge, we hire individuals who are fun-loving, embrace life, and are ambitious. We are defined by our core
values: Team Results, Accountability, and Quality (TRAQ). If these values resonate with you and you’re excited to join
our journey, please review the job description below:
We are seeking a detail-oriented and experienced Network Engineer to join our IT team.

As a Network Engineer, you
will be responsible for managing customer enquiries, complaints, and requests in a responsive and skilled
fashion, along with providing quality support to the customer base through updating and resolving issues in a professional manner
within predefined SLAs.

What to expect in your journey

• To be an active member of the NOC team by supporting overall goals to achieve realistic outcomes.

• To take the lead in initial troubleshooting and diagnosis of all faults using client troubleshooting tools and
monitoring systems

• Responsible for opening tickets and following correct incident management procedures to own, track,
report, document, and manage faults to resolution.

• Install,



commission, and test equipment on customer premises.

• Participation in the 24/7 shift rotational.

• The Tier 1 Engineer will be liaising with both internal and external interfaces to ensure the client network
is delivering as per service level agreements.

What you bring to the table

• Educated to degree level or 1 – 2 years networking experience, ideally in a telecommunications
environment, but similar experience in an enterprise environment will also be considered.

• CCNA certification or similar industry-recognized IP/Ethernet certification is preferable but not essential, and equivalent experience will be considered.

• B.Tech, BCA, B. Sc. Computer Science or relevant.

Technically sound in:

• Technical support/service desk experience and previous NOC experience are required.

• Knowledge of ITIL is desirable.

• General understanding of telecoms transmission/networking principle

📌 NOC Engineer (Pune)
🏢 EXO Edge Advantage India
📍 Pune