Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building cutting-edge solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Do

RESPONSIBILITIES

âÃÂâ Ensure each and every Change is recorded and approved before implementation.

âÃÂâ Ensure Change are categorized and are approved as per the defined Process based on the Change category âÃÂàStandard, Normal, Expedited, Emergency

âÃÂâ Convene and chair CAB meetings, circulate the MOM of the CABs





âÃÂâ Ensure no Unauthorized change is implemented which may potentially impact the Production

âÃÂâ Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines.

âÃÂâ Report the Management on the agreed Change KPIs and ensure effective change communication in place

âÃÂâ Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes

âÃÂâ Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes

âÃÂâ Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion

âÃÂâ Bring in Service improvements to improve the overall Process maturity

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KEY SKILLS AND COMPETENCIES

âÃÂâ 8-10 years of ITSM experience in Change and other processes

âÃÂâ ITIL V3 / 2011 Fo

📌 Change Manager (Pune)
🏢 Wipro
📍 Pune