About the team
As part of the Zillow Home Loans team, you will play an active role in a vital part of the loan manufacturing process to help Zillow Home Loans customers reach their financial goals The Title Order Specialist, ZHL team, orders and reviews title packages on all loans submitted to fulfillment. In this role, you will partner with title/escrow companies and Dytrix to ensure quick receipt of docs needed for the loan file. You will update the loan origination software (LOS) and support the Processing team in servicing ZHL’s customers.
Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth setting, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role




- Place title package orders with title vendor, partnering with sales and processing any time additional information is needed
- Upload and review required title documents including CPLs, Wiring, Closing disclosures based on SOPs
- Update records in Encompass (LOS) and keep the processing team apprised on progress
- Promptly communicate with loan stakeholders on any issues that arise
- Build and maintain cohesive relationships with internal and external stakeholders
- Maintain company service level and turn-time standards; specific measurables include return-call times, return-email times, and task ordering/completion times
- Ability to maintain confidentiality and privacy of customer and employee information and ensure job duties are aligned with compliance/regulatory requirements

This role has been categorized as an Office position. “Office” employees regularly work at the Zillow India office for

📌 Title Order Specialist (Bengaluru)
🏢 ZIND Zillow India
📍 Bengaluru