Job Purpose
The Lead Process - Digitalization & Automation will be responsible for spearheading the end-to-end digital transformation and automation of processes across the organization. This role involves driving operational excellence through the strategic implementation of digital solutions, optimizing delivery, leveraging data analytics for informed decision-making, and effectively managing stakeholders to achieve business objectives. The ideal candidate will possess a solid blend of technical expertise, process improvement methodologies, and leadership skills to cultivate a culture of innovation and continuous improvement.

Key Accountabilities
- End-to-End Process Automation & Transformation
- Digital Delivery & Delivery Management
- Data Analytics & Diagnostics
- Stakeholder Management

Job Duties responsibilities and Requirements
End-to-End Process Automation & Transformation
- Identify, analyze, and optimize business processes to pinpoint opportunities for digitalization and automation.
- Develop and execute a comprehensive digitalization roadmap,



ensuring it aligns with the organization's overarching strategy.
- Design and implement scalable automation solutions, leveraging technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and machine learning to streamline workflows and enhance efficiency.
- Drive systemic change across the organization by promoting operational agility, digital transformation, and industry excellence.
- Integrate digital tools and platforms across various departments to establish seamless and efficient operational flows.
- Champion an innovative "prototype-first" mindset, building functional Minimum Viable Products (MVPs) and proof-of-concepts to accelerate the delivery of solutions.

Digital Delivery & Delivery Management
- Oversee the end-to-end delivery of digital projects and initiatives, ensuring their completion on time, within budget, and to the required quality standards.
- Coordinate effectivel

📌 Assistant Vice President, Team Lead, Process Digitization and Automation, Risk Management Group (Mumbai)
🏢 DBS Bank
📍 Mumbai