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Explore your next opportunity at a Fortune Global 500 organization. Envision cutting-edge possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:
- GBS Fraud Analyst - Grade 8

Night shifts (5 days’ working) – 6.00 pm to 3.00 am IST.
JOB DESCRIPTION
Summary:
The GBS Fraud Analyst supports the Corporate Fraud Mitigation Team as the central contact for the field to request assistance in the mitigation of fraudulent situations. He/She coordinates solutions across required groups (Corporate Security, GBS, Operations, BD, etc.).



The GBS Fraud Analyst educates the field and customers on appropriate processes that supports fraud prevention and performs various tasks within the department as it relates to implementation and communication of fraud related applications.
Responsibilities and Duties:
- Monitors, measures, and communicates fraud exposure, and potential risks to minimize fraud.
- Reviewing, responding and taking action on customer inquiries for Fraud.
- Monitors and investigates suspicious use of UPS products, processes, and services.
- Assess registration for suspicious fraudulent activity including cancelling user IDs, approving adjustments and other credit activities to prevent additional losses.
- Work with all levels of management, both internal and external toward resolution.
- Interface with customers.
- Documents and communicates customer needs and frustrations, as related to implementation of UPS fraud solutions.

Knowledge and Skills:
- Strong proficiency in English—both written and spoken—as well as a solid understanding o

📌 GBS Fraud Analyst (Pune)
🏢 UPS
📍 Pune