Responsibilities:
As the Manager for Plant Vehicle Team in the DAC segment, you will lead cross-functional vehicle level joint investigations to identify and resolve root causes of field concerns across India. You will be responsible for driving vehicles yourself to accurately assess issues firsthand and ensure thorough understanding of vehicle dynamics and system behaviour.
Your expertise in vehicle systems will guide the resolution of internal concerns regarding DAC assemblies. You will analyse data collected from field complaints, monitor trends daily, and assess the effectiveness of corrective actions taken.
A key part of your role includes generating detailed MIS reports and presentations for senior management, highlighting critical field concerns and improvement initiatives. You'll collaborate closely with manufacturing teams, supplier quality, and design departments to implement timely and effective solutions for both field and internal issues.
You will ensure speedy and time-bound closure of emerging problems,
especially those causing immobilisation, to safeguard vehicle reliability and customer satisfaction.
Key Deliverables:
- Achieve measurable reduction in field failures and warranty-related costs through robust problem-solving and corrective actions.
- Maintain strict turnaround times (TAT) for failed component analysis, field escalations, and overall concern resolution to enhance responsiveness.
- Deliver concise, data-driven reports and presentations that support data transparency and informed decision-making at higher management levels.
Your leadership and technical acumen will be critical in maintaining high quality standards and driving continuous improvement across vehicle systems within the organisation.
Experience
The ideal candidate will bring 8 to 10 years of extensive experience within the automobile Product Validation (PV) segment. This experience should demonstrate a progressive track record in le