Key Responsibilities:
1. Management and Retention of Top corporate & Helpdesk if required.
2. Reports on top corporate/insurance companies/brokers to be reviewed if required
3. Cashless and Claims settlement for corporate employee
4.Endorsement and Enrolment of Member
5. Submission of MIS reports
6. Relationship with other department for claims, Preauth and related functions.
7.Employee Perks
8.Regular interaction with the team
9.Handling escalation for query
Experience required:
- Experience: 2 to 3 years of experience in Customer Service or Client Relationship roles from TPA or Health Insurance
Personal Attributes and Competencies:
- Strong verbal, written, presentation skills.
- Strong analytical and problem-solving skills.