Sr. Project Manager (India)

Sr. Project Manager (India)

10 Aug
|
Forcepoint
|
India

10 Aug

Forcepoint

India

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you

The goal of the Sr. Project Manager within Services is to ensure customer success, focusing both on reactive support and pro-active services to enable the customer to successfully deploy their Forcepoint solution set. The Sr. Project Manager is the liaison between the deployment team and the other Forcepoint internal teams during deployment. The Sr. Project Manager will own the relationship with the deployment team and share responsibility for their success.



He/she serves as an advisor to customers during deployment through a combination of technical consulting and project management skills.
Essential Functions
• Diligently does the on-boarding of recent implementation projects
• Must have experience working directly with Enterprise Customer Support supporting Business customers
• Builds and grows relationships with both Technical staff and Sr. Management from the customer team.
• Collaborates with Product Management and Engineering teams in Forcepoint to communicate product improvements identified during deployment activities.
• Conducts at a minimum a weekly call with each of their accounts to understand deployment status and risks.
• Performs a quarterly review of the deployment team.
• Owns, drives and tracks deployment team escalations with engineering and Tech Support
• Contributes to the Knowledge Base based on deployment lessons learned and unique issues experienced for any of their deployments.
• Works on staying current on both the technology and

📌 Sr. Project Manager (India)
🏢 Forcepoint
📍 India

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