Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Mainframe Batch & Console Operations Lead at Kyndryl are key in helping revolutionize the way we operate complex computer systems. You will have the prospect to work with cutting-edge technology, supervise and control intricate networks and applications, and operate distributed systems in a multi-vendor environment.
As a Computer Operator you will be on the technical frontline – performing batch operations as per service agreements, analyzing first-level issues across systems, and resolving/routing issues as appropriate.
You will also have the opportunity to develop support system management processes specific to customer requirements, ensuring that we provide the highest level of service to our customers.
Key Responsibilities:
- Monitor system consoles, WTORs, SYSLOG, and alerts
- Execute MVS/JES2 commands for system and job control
- Monitor and manage batch cycles using Zeke / OPC (job flows, dependencies, calendars)
- Perform job actions: submit, hold, release, cancel, restart
- Monitor batch delays, long-running jobs, and SLA-critical workloads
- Execute basic JCL overrides and ad-hoc job scheduling
- Provide L3 support for job abends and system issues
- Perform spool management and subsystem start/stop activities
- Follow escalation procedures for incidents and coordinate with L2/L3 teams
If you have a passion for technology and a desire to continually improve your skills – this is the position for you. You will work with a