As a Technical Account Manager, you will work closely with clients, commercial teams, and internal technical stakeholders to drive end-to-end API integrations, optimise connectivity, and support strategic technology partnerships across the region. This involves managing current client implementations, enhancing existing integrations, troubleshooting technical challenges, and ensuring seamless operational delivery that supports long-term business growth.
This role requires a technically minded, commercially astute, and relationship-driven individual with strong stakeholder management, problem-solving, and project execution skills. Working directly with senior technology and product leaders externally, and collaborating cross-functionally with Sales, Technology, Pricing, and Optimization teams internally, you will play a critical role in delivering successful partnerships, driving client satisfaction, and achieving regional commercial objectives.
In this role you will:
Key responsibilities
- API integration support:
Support recent API integrations by partnering with the APAC Sales team to review client technology landscapes, provide technical consultation, and recommend best-practice integration solutions.
- Technical connectivity driving: Drive technical connectivity across partners by engaging with clients, technology partners, and third-party tech houses to ensure seamless and fully functional integrations with WebBeds’ platforms.
- Pre-sales technical engagement: Lead pre-sales technical engagements by working alongside commercial teams to understand client requirements and propose scalable technical solutions that support business objectives.
- Workshop and session facilitation: Facilitate technical workshops and implementation sessions by leading onsite or virtual sessions with clients’ technical and product teams throughout the integration lifecycle.
- Technical relationship management: Build and manage strategic tech