Description
About Us
Jayshree Credit Services Pvt. Ltd. (brand: Kite Finance) is an RBI-registered NBFC offering business and working-capital loans and supply-chain finance to MSMEs and startups, helping fund their growth.

Jayshree is a part of Karbon group- Karbon is a leading fintech company transforming how quick-growing Indian businesses manage their finances. Backed by over $35mn in Series A funding from global investors like Y Combinator, we provide comprehensive solutions across accounting, spend management, and financial operations. We are a startup that strives to make the entrepreneurial journey easier by handling the financial backend, so our clients can focus on building and making a difference.

Job Summary:
We are looking for a detail-oriented and proactive Credit Ops to support our lending operations and ensure timely collections from borrowers. The ideal candidate should have experience in loan operations, customer coordination, payment follow-ups, and MIS reporting.

Requirements
Key Responsibilities:
Lending Operations
- Process loan disbursements and documentation.




- Verify customer documents and maintain accurate loan records in the LOS/LMS.
- Manage loan bookings, repayment schedules, and operational data.
- Coordinate with Credit, Finance, Sales, and Legal teams for seamless execution.
- Ensure compliance with internal policies and regulatory requirements.

Collections
- Monitor repayment schedules and overdue accounts.
- Follow up with customers via calls, emails, and WhatsApp for collections.
- Negotiate repayment commitments and escalate delinquent accounts as required.
- Coordinate with collection agencies and maintain collection MIS and ageing reports.

Operations Support
- Prepare operational and collection MIS reports.
- Reconcile collections with bank records.
- Resolve customer queries related to loan servicing and repayments.
- Identify process gaps and support operational improvements.

Must-have competencies:
- Graduate in Commerce,

📌 Credit Ops (Bengaluru)
🏢 Karbon Business
📍 Bengaluru