The Lead Content Specialist II is responsible for managing and delivering high-quality content products end-to-end. The role requires, robust leadership of cross-functional initiatives. Participates in Content Operations team, providing leadership and work direction to team, workgroup or business partners in the creation and/or acquisition, preparation and delivery of assigned content and information for creating products and product functionality in all publication media. You will lead projects, mentor the team, drive standardization and process excellence.
About the Role:
- Lead or manage departmental and cross-functional project teams for effective product lifecycle management.
- Ensure integrity and completeness of work products and product databases across all assigned workflows/ tasks.
- Facilitate stakeholder meetings and product presentations to enhance collaboration. Communicate effectively and ensure high data accuracy and integrity.
- Demonstrate master-level expertise in team and adjacent workflows; consult on tactical and strategic initiatives.
- Drive standardization, cost savings, and process efficiencies through Lean Six Sigma or similar methodologies.
- Serve as an escalation point for multiple workflows/ tasks and provide expert-level support. Troubleshoot complex issues related to content conversion, workflows, and system/data integrity.
- Identify training needs, design and deliver robust training programmes, and verify the work of others.
- Demonstrates change-resilience and advocates for best practice within systems, identifying governance/training issues and providing training/feedback.
- Leads seamless implementation of production schedules, process migrations and project plans. Conduct quarterly process reviews to identify automation & streamlining opportunities.
- Develop comprehensive process documentation to support onboarding and business continuity.
- Conduct process audits and root-cause analyses to resolv
📌 Lead Content Specialist II (Hyderabad)
🏢 Thomson Reuters International Services
📍 Hyderabad
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