What is special about Lighthouse?
Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?
Responsible for Client communication, coordination with other Client Services team members and Project Management for Intake, processing & Export of Client Data within Nuix, Relativity platforms

What will this person do?
- Engage with Clients and Law Firms for questions, clarification and escalations related to their eDiscovery Matters.
- Manage a team of up to 5 members of Associates/Senior Associates
- Work closely with the Technical Services, Application Support, and other teams to perform Client related tasks, per their requests.




- Coach and participate in eDiscovery and data management activities, including, but not limited to filing requests for data intakes, processing, filtering & hosting support, while handling a team of 3-5 members.
- Consult with clients where necessary for any data related challenges, delivery, with a full-fledged plan of the tasks to be performed with accurate timelines.
- Follow up with Internal teams, based on priority of tasks and assisting other team members in prioritization of tasks, based on Multiple Client requirements, so SLAs are met.
- Able to handle multiple engagements and Clients at the same time, as there might be current Matters added for the same or different clients.
- Work closely with Managers and above to build KPI’s for the team and analyzing the data for better operational efficiencies.
- Reach out to technical teams including IT, App Support for any slowness and platform related issues, that might hamper Review, doc

📌 Project Manager, Client Services AP (Bengaluru)
🏢 Lighthouse Document Technologies
📍 Bengaluru