Key responsibilities
- Supports BD Manager and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing.
- Responsibilities are within the Sales Support and Administration Function as a generalist or in a combination of disciplines
- Continue to build knowledge of the organization, processes and customers
- Performs a range of straightforward assignments,
- Drive customer support programs to increase volume, SIG sleeve share, margin, and satisfaction.
- Develop and execute sales plans with cross‑functional teams.
- Regularly visit customers to identify needs, resolve issues, and build loyalty.
- Maintain accurately 4‑month rolling sleeve forecasts and optimize stock.
- Own and resolve customer claims with quality/technical support.
- Safeguard financials by ensuring timely payments and managing credit risks.
- Prepare reports, update, and maintain customer profiles.
- Handle special projects as assigned.
You bring these skills, experience & education
- 10+ years in F&B; packaging industry.
- Minimum Graduate in any discipline.
- Strong local market knowledge and information sources.
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Key account management skills
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Must have good communication Skills
- Data analysis & reporting for the accounts
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ERP -SAP and Salesforce
- Cross Functional coordination
SIG competencies
We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization's goals, SIG is the place for you. To deliver better for our customers, our future colleagues build solid customer relationships and deliver customer-centric solutions. Finally, we are l