Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Cloud Based Service Management Process Design
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Title: Senior Manager – Up-to-date Workplace, Automation & Digital Collaboration
Function: Digital Workplace / End User Computing / Cloud & Automation Operations

Role Summary
We are seeking a Senior Manager to lead the end-to-end delivery, transformation, and operations of our Modern Workplace environment. This role will drive a secure, automated, and AI-enabled digital workplace by integrating endpoint management, communication and collaboration platforms, cloud services, DevOps practices, and ITSM frameworks to deliver a seamless and future-ready employee experience.




The ideal candidate will combine strategic leadership with strong technical depth to modernize workplace services, enable automation-led operations, and embed CI/CD-driven engineering practices across workplace technologies.

Key Responsibilities
Lead implementation and steady-state operations of Modern Workplace platforms including Endpoint Management, Identity, Virtual Desktop, Application Delivery, and Digital Experience Monitoring.
Own Communication & Collaboration ecosystem (e.g., Microsoft 365 services such as Teams, Exchange Online, SharePoint, OneDrive) ensuring availability, governance, and adoption.
Drive automation using Azure Automation, Logic Apps, Function Apps, PowerShell, and API integrations to enable self-healing and zero-touch operations.
Introduce AI/ML and analytics-driven approaches to proactively detect issues and enhance digital employee experience via DEX Tools (Nexthink).
Establish DevOps and

📌 Program/Project Management Lead (Gurugram)
🏢 Accenture
📍 Gurugram