At Maersk, we are transforming global logistics by connecting and simplifying our customers' supply chains. We are looking for a motivated and customer-focused Sales Account Manager to drive business growth by acquiring current customers, managing existing accounts, and delivering value-driven logistics solutions.
The Sales Account Manager will be responsible for identifying new business opportunities, building strong customer relationships, and achieving revenue targets while ensuring a high level of customer satisfaction. This role requires a proactive sales mindset, excellent communication skills, and the ability to collaborate with cross-functional teams to deliver seamless customer experiences.
Key Responsibilities
Business Development
- Identify and generate new business opportunities through cold calling, networking, referrals, market research, and other prospecting activities.
- Build and maintain a healthy pipeline of qualified sales opportunities.
- Convert prospects into long-term customers by understanding their logistics and supply chain requirements.
- Expand Maersk's customer base within assigned territories and industry segments.
Account Management
- Develop and maintain strong relationships with existing customers to ensure customer retention and business growth.
- Identify opportunities for cross-selling and upselling Maersk's integrated logistics solutions.
- Serve as the primary point of contact for customer commercial requirements and ensure a high level of customer satisfaction.
Sales Performance
- Achieve monthly, quarterly, and annual sales and revenue targets.
- Prepare and deliver customer presentations, commercial proposals, and solution recommendations.
- Negotiate commercial terms, pricing, and contracts to secure profitable business.
- Maintain accurate sales forecasts and pipeline updates through Salesforce (SFDC).
Customer & Market Engagement
- Understand customer business needs and recommend tailored logistics solutions.
- Monitor in