Your Responsibilities:
- Primary focus on SAP S/4 Hana EAM module
- Understanding of ADM assets management process and integration with other ADM end to end business processes
- Willingness to learn and extend your A2R/ EAM knowledge as well as other SAP modules
- Provide deep functional & technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components.
- Assume full ownership of the support tickets in the respective process area, work with integration, other process teams, development teams, 3rd party support providers to resolve the tickets within Operational/Service Level Agreement limits.
- Understand global template and regional solutions designed/developed by Solution Delivery teams and resolve the tickets keeping the solution intact.
- Perform thorough testing including regression testing before releasing any solution for final user validation.
- Understand and follow ADM Global Technology (GT) processes in performing all day-to-day activities.
- Understand ADM GT Service Management process, update incident/problem/service tickets regularly and accurately and document resolution in the service management tool.
- Design and Configure minor enhancements following the ADM standard configuration/naming standards, document Functional design documents.
- Provide technical input in support of audit requests, as needed.
- Assist with planned roll outs to ADM locations
Your Profile:
- Minimum 5 years’ experience in one or more SAP modules; Experience with S/4HANA highly preferred.
- In-depth Knowledge of SAP S4 HANA Solution covering Enterprise Asset Management (EAM): Management of Technical Objects, Maintenance Processing, Maintenance planning, Corrective and Preventive Maintenance concepts, Asset Transfer Process.
- Knowledge in Reliability engineering and standard PM reporting.
- Basic understanding of Mobility and shop floor integration.
- Robust integration experience in
📌 SAP Support Analyst (Bengaluru)
🏢 Archer Daniels Midland
📍 Bengaluru
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