Overview
Indigo Research is dedicated to transforming the education landscape by pairing high school students with research mentors to complete and publish research projects. We aim to deliver transformative educational experiences and cultivate the next generation of scholars.
The Student Success Manager (SSM) is an essential, high-impact role responsible for guiding students through their research journey and ensuring their successful program completion, with a strategic eye on their research completion, publication and college admissions goals.
SSM Role
The SSM serves as the primary relationship owner for our students and their families, ensuring a seamless, high-touch, and goal-oriented experience. This role is ideal for a highly organized skilled with a background in student counseling, advising, or academic success who can navigate complex educational roadmaps and manage high-value client relationships.
The SSM will be the project management expert overseeing the student's entire research timeline, translating high-level program goals into actionable roadmaps,



collaborating closely with research mentors, and ensuring the student's progress aligns with their personal and academic objectives, especially with an eye to university admissions.
Key Responsibilities
Student Success
- Program Roadmap Management: Guide students and families through their customized research program, ensuring all milestones (from topic selection to publication) are completed on schedule to meet the student’s goals within their chosen timeframe.
- Relationship Excellence: Serve as the trusted, primary point of contact for students and parents, proactively communicating progress, managing expectations, and resolving concerns to ensure stellar client satisfaction (including for VIP and partnership-referred clients).
- Strategic Intervention: Continuously monitor student progress, identify potential roadblocks, and implement timely, strategic interventions to get off-track students bac

📌 Student Success Manager (Gurugram)
🏢 Indigo Research
📍 Gurugram