Job title: Quality Complaint Management
- Location: Hyderabad

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.
Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.
At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.
B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

About You
The Quality Specialist – Complaint Management will support the end-to-end execution and oversight of product quality complaint activities,



from intake assessment and investigation coordination through documentation review, quality decision support, closure, trending, and continuous improvement. The role is responsible for ensuring complaint records are complete, scientifically sound, data-driven, and compliant with applicable GMP, quality system, and internal procedural requirements. Working in a global and matrix workplace, the role will help strengthen complaint governance, investigation quality, stakeholder follow-up, and process performance across Opella’s self-care network.
Key Responsibilities
- Manage assigned product quality complaints through the defined lifecycle, including intake review, classification support, investigation follow-up, documentation review, closure readiness, and timely completion within agreed service levels.
- Coordinate with manufacturing sites, CMOs, affiliate quality teams, medical safety or pharmacovigilance interfaces, s

📌 Quality Complaint Management-2 (Hyderabad)
🏢 Opella Healthcare Group
📍 Hyderabad