Every contribution matters Join our journey of bringing the best customer experience on the table. Here is a chance for you to contribute in the role of Associate - Master Data Management
Job Purpose: The Master Data Management - Associate will be responsible for all MDM-related activities, such as the creation, maintenance, and updating of Vendor, Customer, and Material master data. He/She will ensure that performance meets or exceeds agreed KPIs and SLAs defined between Operating Companies and the BSC, while operating within a solid internal control framework.
Accountabilities:
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Transactional Activities:
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Manage activities related to Vendor, Customer, and Material master data in the system.
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Possess complete knowledge of updating Vendor, Customer, and Material master records in the ERP system.
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Define and implement Master Data Management (MDM) solutions.
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Perform data profiling and data quality assessments of source systems to draft data quality rules.
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Authorize the creation and maintenance of master data.
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Create and maintain Master Data in SAP according to approved requests.
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Efficiently locate information in the customer master and troubleshoot customer master-related transaction errors.
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Restrict and detect unauthorized access to data.
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Ensure defined periodic reporting.
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Ensure compliance with the QA framework.
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Participate in continuous improvement projects within Shared Services.
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Service Excellence:
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Ensure the overall delivery of services to OpCos meets or exceeds agreed KPIs and SLAs defined between Operating Companies and the BSC, within a strong internal control framework.
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Partner with the Service Management team to:
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Provide input for service reporting.
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Facilitate service transitions when required.
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Analyze issues highlighted by the Business Account Manager and resolve them in a timely manner.
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Ensure internal customer and supplier issues are handled
📌 Associate - Master Data Management (India)
🏢 Holcim
📍 India
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