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Job Description

Grafana AIOPS

Grafana L2 Engineer

3 - 7years

Location - Noida

Rates - market standards.

5 days office.

24/7 shifts

Technical Skills

Grafana Enterprise/Open Source, Prometheus, Loki, Tempo, Mimir, Elasticsearch, Linux, Windows, SQL, APIs, ITIL, Monitoring & Observability concepts.

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Key Responsibilities
- Perform L2 troubleshooting for monitoring incidents and platform issues.
- Design,



modify and maintain Grafana dashboards and visualizations.
- Optimize alerting rules, thresholds and notification channels.
- Support Prometheus, Loki, Tempo, Elasticsearch and cloud monitoring integrations.
- Analyze logs, metrics and traces for root cause identification.
- Perform platform upgrades, patch validation and configuration management.
- Create knowledge articles, SOPs and operational runbooks.
- Support major incidents and problem management activities.
- Mentor L1 engineers and review operational quality.
- Support automation and observability transformation initiatives.

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AI-Infused Responsibilities
- Use GenAI/Copilot tools for log summarization and incident analysis.
- Leverage AI-driven anomaly detection and predictive insights.
- Develop AI-assisted operational reports and executive summaries.
- Identify recurring patterns and recommend proactive fixes.
- Support intelligent alert correlation and no

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