Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building creative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Location- Ghansoli

Shift- UK Shift

Work from office only

1 way cab facility

Band- B2

Requirement:

Individual with experience in the following:
- SWIFT payments messages like MT103, MT202 & MT202 COV.
- Should have sound understanding of PACS messages.
- Should have sound understanding of ISO changes to SWIFT.
- Should be well versed with all the fields of MT103, MT202 & MT202 COV.




- Should be able to investigate stuck payment messages.
- Should understand SSIs.

Experience: Minimum 5 year in one or more in any of the above list.

Responsibilities:
- Manual payments processing on client systems.
- Manual cash postings.
- Manual SWIFT capture/ verification.
- Should be a team player.

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Do

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Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queri

📌 Senior Analyst (Mumbai)
🏢 Wipro
📍 Mumbai