Description

Community Operations Manager - Apna Advantage
Location: Bangalore-Domlur (6-days a week)
Job Type: Full-time
Experience - 3 - 6years

Requirements
What You’ll Do:

Drive Student Success & Retention:
- Own student retention by building strong relationships, monitoring engagement, and proactively supporting users throughout their learning and career journeys.
- Identify users who may be disengaging, understand their challenges, and create timely interventions that help them stay motivated and achieve successful outcomes.
- You will drive measurable retention and student-success metrics through creative, engaging strategies.

Own the Onboarding Experience:
- Onboard users with energy, ensuring they’re engaged, prepped, and ready for long-term success. Show them the Apna Advantage platform and drive early adoption.

Be the Career Coach:
- Guide users through every stage of their career—be it preparing for a recent job, negotiating salaries, or navigating appraisals.




- Offer personalized coaching and share tailored resources to ensure users achieve their career goals and remain engaged throughout the program.

Drive Engagement & Upskilling:
- Curate and share upskilling resources, keeping users motivated and on track with career progression through Apna Advantage’s features like vision roadmaps and career pathway planning.
- Help users leverage all the benefits of Apna Advantage to enhance their profiles and career journeys.

User Feedback, Social Content & Referral Support:
- Engage users for valuable feedback, creating UGC content for marketing and sales efforts.
- Encourage satisfied users to share their success stories and participate in referral campaigns, supporting monthly referral targets as a tertiary KPI.
- Collaborate with the marketing team on campaigns that improve engagement and help convert registrations into admissions.

Where Are You in Your Career?

• Education background in psychology or business administration would be an advantage But we ar

📌 Student Community Manager (Bengaluru)
🏢 apna
📍 Bengaluru