Service Delivery Manager - HRO - Payroll & Advantages
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Responsibilities:

Actively address operational issues with internal and external partners to proactively and reactively recover system failures.

Develop and track detailed project plans, ensuring milestones are met and goals are achieved.

Manage timesheets for all team members involved in the project, ensuring accurate resource allocation and tracking.

Prepare and present project dashboards on a weekly/fortnightly basis to business and IT leaders for progress updates.

Lead project presentations during CAB and PMO calls, providing key project insights and progress.

Coordinate internal resources and third-party vendors to ensure flawless execution of projects and s

📌 Service Delivery Manager (Noida)
🏢 Genpact
📍 Noida