As a Senior Territory Manager-Sales at Mahindra & Mahindra Ltd, you will be entrusted with the critical responsibility of managing and optimizing a portfolio of dealerships within the territory to drive key business parameters including volumes, market share, collections, deliveries, and spares part sales.
- Build and sustain a viable and robust distribution network by strategically appointing dealers and sub-dealers to ensure comprehensive market coverage.
- Oversee the deployment and maintenance of trained manpower at dealerships to guarantee high operational efficiency and customer service standards.
- Facilitate capacity-building initiatives by coaching dealers and their teams in the execution of systems such as MSS and Pancharatna, aimed at streamlining operations and bolstering sales effectiveness.
- Ensure that each dealership is equipped with the appropriate service infrastructure and promote the adoption of service systems that elevate customer satisfaction and loyalty.
- Lead the planning and execution of local-level sales promotion events, launch current product initiatives, and collaborate closely with marketing teams to maximize impact.
- Provide comprehensive training to dealer sales personnel focusing on pre-sales engagement, sales processes, and detailed product knowledge including the latest updates and modifications.
- Conduct rigorous competitor analysis by tracking market activities, gathering actionable intelligence, and evaluating the performance of both competitor and own products to identify areas for growth and innovation.
- Develop and implement targeted incentive programs that motivate and reward dealer performance aligned with company objectives.
- Maintain proactive liaison with financial institutions and banks to explore innovative retail financing solutions that enhance product accessibility for customers.
This role requires a proactive approach, excellent stakeholder management skills, and the ability