The Cluster Business leader is responsible for driving business growth, portfolio quality, and customer engagement by leading and supporting a team of Relationship Managers . The role focuses on achieving business targets, strengthening customer relationships, ensuring portfolio health, and maintaining compliance with organizational and regulatory requirements.
Responsibilities
KEY RESPONSIBILITIES & KPIS OF THE ROLE
KPIs
Strategy and Planning
Drive Mid Corporate business growth aligned with regional and zonal objectives across Assets, Liabilities, and Revenue.
Identify business opportunities within key markets and industry segments to expand the portfolio.
Drive growth in Advances, Current Accounts, and Deposits while improving portfolio profitability.
Ensure a balanced focus on New-to-Bank (NTB) acquisition and Existing-to-Bank (ETB) relationship deepening.
Increase product penetration and cross-sell opportunities across the customer base.
Build strong client relationships to enhance wallet share and strengthen market presence.
Drive sustainable business growth while maintaining portfolio quality and governance standards.
Policies, Processes & Procedures
Ensure adherence to regulatory, compliance, and internal policy requirements.
Ensure compliance with KYC, AML, and other banking guidelines.
Drive process efficiency and timely turnaround of customer onboarding and credit proposals.
Ensure accuracy in reporting, documentation, and data management.
Maintain solid governance and timely closure of audit and compliance observations.
Monitor policy exceptions and ensure adherence to approved processes.
Business Development
Own delivery of business targets across Assets, Liabilities, Income
📌 Cluster Business Leader (Noida)
🏢 Yes Bank
📍 Noida
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