Roles and Responsibilities:

1. Sales and Target Achievement
Drive home loan Mortgage disbursement and login volumes as per the assigned targets.
- Expand business reach by identifying recent sourcing opportunities and market segments

2. Team Leadership

- Lead and manage a team of Sales Managers, Relationship Officers, Relationship Manager and Coordinators.
- Allocate targets, track daily performance, and conduct periodic reviews.
- Provide on-field support and mentoring to boost team productivity.

3.Channel and BOI Branch Management

- Collaborate with Bank of India branches for sourcing leads and increasing business volume.
- Manage and grow relationships with Channel partner, connectors, and real estate partners, builders etc.

4.Credit and Documentation Coordination

- Ensure accurate and complete file documentation before login.
- Coordinate with the credit and operations teams for timely sanction and disbursement.

5.Portfolio Quality and Compliance





- Monitor sourcing quality to minimize delinquencies and rejections.
- Ensure compliance with KYC, AML, and internal lending policies.
- Assist in resolving audit queries and maintaining regulatory standards.

6.Customer Focus

- Maintain high service standards for customers throughout the loan process.
- Resolve customer queries and ensure satisfaction to drive referral business.

Job Specific Skills:

- Strong knowledge of home loan products, market trends, and lending policies.
- Excellent team management and leadership capabilities.
- Good understanding of credit assessment and documentation procedures.
- Effective communication, networking, and negotiation skills.
- Proficient in MS Office tools, loan origination systems, and CRM software.

📌 Cluster Manager (Mumbai)
🏢 TeamLease
📍 Mumbai